Contact Us

Customer Service
1-800-luvgems / 1-800-588-4367
Monday through Friday 9:00AM-6:00PM PST

Corporate Headquarters
Friedman's Inc./Crescent Jewelers, Inc.
4550 Excel Pkwy Suite 100
Addison, TX 75001
(800) 545-9033
(972) 892-9200
(972) 892-9612 fax

Human Resources
Friedman's Inc./Crescent Jewelers, Inc.
4550 Excel Pkwy Suite 100
Addison, TX 75001
(972) 892-9200

Questions About Your Credit Account Click Here*

*IMPORTANT INFORMATION REGARDING CREDIT ACCOUNT INQUIRIES-  We are dedicated to keeping your personal account information secure and confidential. In order to protect against unauthorized access to your account, we therefore will not provide credit account information or answer any question regarding your credit account through email. Guests with questions regarding their credit account must call our offices using the following toll-free number: 1-866-717-2296 between the hours of 8 am and 6 pm Central Standard Time.